Gravy is on a mission to create an affordable and efficient way for businesses to engage and manage failed payments, increasing the lifetime value of a customer and in turn increasing the value of the business. They have returned over $68 million to their clients since inception. Gravy needed to design and build their next-generation platform to enable their rapidly growing business. To scale their business in a cost-managed approach, we worked with their operations and product team to build and launch a solution that would increase operational efficiency by an average of 200%.