The Salesforce Partner That Ships.

RightShift is a Salesforce Ridge Partner. We implement, integrate, and extend Salesforce — from Sales Cloud to Agentforce — with 300+ certifications and 500+ completed projects behind every engagement.

See our work

240+

Salesforce Certifications

50+

AgentForce Certifications

FROM IMPLEMENTATION TO OPTIMIZATION

End-to-End Implementations

Full Salesforce deployments from requirements through go-live, configured to your process — not a template.

Enterprise System Integration

Connect Salesforce to ERP, finance, ops, and marketing platforms via MuleSoft or native APIs.

Lightning & Custom App Development

Custom LWC components, Apex logic, and AppExchange apps built for workflows that standard config can't solve.

Agentforce AI Solutions

Autonomous agents that qualify leads, validate policies, route cases, and take action inside your CRM — not just chat.

Data Migration & Analytics

Clean migrations and Data Cloud implementations that turn fragmented records into a unified, actionable view.

AppExchange Product Development

We build and publish AppExchange products. Four RightShift-built apps live in the marketplace today.

Marketing Cloud & Automation

Multi-channel journey building, SFMC migrations, and marketing-sales alignment across Sales Cloud and SFMC.

Security & Compliance

KYC alignment, SS0 provisioning, SAML configuration, and regulatory-ready data handling.

Performance Audit & Optimization

Identify what's slowing your org down — governor limits, automation conflicts, data model debt — and fix it.

Community & Portal Development

Partner and customer portals built on Experience Cloud, integrated with your core CRM data and workflows.

Ready to get more from Salesforce?

Whether you're starting fresh, fixing what's broken, or adding AI — we've done it across every cloud.

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Every cloud. Every layer. Every connection.

Salesforce Products

Pardot

Experience Cloud

Einstein

CPQ & Billing

Field Service

Financial Services Cloud

Agentforce

Commerce Cloud

Non Profit Cloud

Tableau

MuleSoft

Heroku Connect

Sales Dialer & CTI

Chatbot & Live Agent

Sales Cloud

AppExchange & Integration

AGENTFORCE

Copilots & AI Assistants

In-product chat and assistive interfaces that help your users do their job, grounded in your data and workflows.

Conversational AI & Action Building

Legacy bot migrations to reasoning-based Agentforce engines, with MuleSoft backend integrations for complex transactional tasks.

Service Agent Orchestration

Agentforce handoffs via Omni-Channel with Knowledge Base grounding — context-aware responses and seamless human escalation.

Voice & CTI Modernization

Service Cloud Voice with real-time transcription and Einstein ConversationInsights to surface live Next Best Actions.

40%

Efficiency boost - document processing. Healthcare credentialing organization

30%

Faster sales cycle - lead management, residential real estate firm

Policy Automation

Faster resolution + improved productivity - policy validation, US insurance agency

Proof From the Field

HEALTHCARE

PROBLEM

High-volume document intake required manual QA, causing processing bottlenecks and delays.

SOLUTION

Agentforce automated document validation and data extraction on upload - no human touch on routine QA.

40% efficiency

boost in document processing

REAL ESTATE

PROBLEM

Thousands of daily property inquiries flooding inbound — manual routing causing missed opportunities and slow response times.

SOLUTION

AI-powered lead routing, automated personalized engagement, and calendar-synced meeting scheduling via Agentforce.

30% faster

AI-powered lead routing, automated personalized engagement, and calendar-synced meeting scheduling via Agentforce.

INSURANCE

PROBLEM

Renewal process was manual and error-prone — agents selecting case types from long picklists, causing incorrect routing and delays.

SOLUTION

Agentforce automates policy validation checklists and creates cases with all fields pre-populated from a conversational prompt.

30% faster

Issue resolution · Enhanced data accuracy · Reduced development costs.

See all case studies

AI SHIPS WITH EVERY SALESFORCE ENGAGEMENT

Agentforce isn't a separate service — it's how we build. Every implementation we deliver is evaluated for where autonomous agents, predictive scoring, or AI-assisted workflows can reduce manual overhead and accelerate outcomes.

Explore our AI Practice

Engagements with AI workflows ship 2× faster.

Talk to us

Skip the form. A working conversation — no pitch, no deck.

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